$30M
incremental revenue contribution
Milestones & Streaks gamification at Capillary
Track record
Product manager for AI systems that people can actually use.
I work at the intersection of product, AI, and data systems: LLM copilots, RAG pipelines, CRM platforms, real-time event products, and small software experiments that make abstract ideas easier to use.
My strongest work is translating technical possibility into product shape: the workflow, the trust model, the user decision point, the metrics, and the story that helps teams build the right thing.
18%
engagement lift
enterprise brand gamification programs
<1 min
promotion setup time
compressed from roughly 20 minutes with AiRA Copilot
400+
hours saved monthly
LLM-assisted promotion setup workflows
5k-6k
Slack queries per month
RAG documentation assistant usage
10M+
records moved per day
Connect+ integrations to Adobe, Braze, and Salesforce
1,200+
hours saved annually
ML run-time estimator at Accenture AI
0.3-day
RMSE
supply-chain lead-time estimation across 100,000+ customers
Experience
Enterprise AI, data products, and hands-on builder energy.
JPMorgan Chase
Senior Product Associate, CCB
2026 - Present
- Working on credit-card recommendation experiences for Chase mobile, with a focus on personalization, product requirements, and regulated delivery.
- Collaborating across engineering, data science, risk, compliance, and distributed teams across the US, India, and the UK.
Capillary Technologies
Product Manager, AI Products & Platform
2023 - 2026
- Launched Milestones & Streaks gamification from 0-to-1, contributing to $30M incremental revenue and an 18% engagement lift across enterprise brands.
- Shipped AiRA Copilot, an LLM interface that compressed promotion setup from roughly 20 minutes to under 1 minute and saved 400+ hours monthly.
- Built a RAG documentation assistant handling 5,000-6,000 Slack queries per month, cutting knowledge retrieval from hours to seconds.
- Led Connect+, a self-service data integration platform moving 10M+ records/day to Adobe, Braze, and Salesforce.
Accenture AI
Data Science Practitioner
2021 - 2023
- Built an ML-based run-time estimator that saved 1,200+ hours annually across enterprise migration teams.
- Designed scheduling and sampling workflows for large-scale data transformation pipelines.
Curl Analytics
Data Scientist
2019 - 2021
- Delivered supply-chain lead-time estimation with 0.3-day RMSE across 100,000+ customers and 16 ERP systems.
- Built time-series forecasting models for market trend prediction across global markets.
Skills
A product brain with a technical spine.
AI product strategyLLM productsAgentic systemsRAGCRM platformsReal-time dataPythonSQLKafkaREST APIsPrompt engineeringProduct storytelling